Our comprehensive safety philosophy extends to providing first responders with specific information about our vehicles through the Guidelines for Rescue Services Program.

The Guidelines for Rescue Services document contains noteworthy features and essential information on occupant restraint systems and the Tele Aid emergency call system. It also includes information on components that could prove dangerous to vehicle occupants and/or first responders if handled improperly.

The document also contains helpful information on material used in vehicle construction such as high-strength steels and other less common materials.

The Seat Belts and Airbags document provides more in-depth detail about the purpose and function of Mercedes-Benz restraint systems. It provides background information on Mercedes-Benz seat belts, Emergency Tensioning Devices (ETDs), belt force limiters, air bag deployment logic, as well as the Occupant Classification System (OCS).

Additional Sources for Emergency Response

ComCARE (Communications for Coordinated Assistance and Response to Emergencies) is a national nonprofit coalition dedicated to advancing emergency response to save lives, reduce injuries, and assist emergency response professionals.

NASTF (The National Automotive Service Task Force) maintains links to service websites that feature rescue guidelines posted by various manufacturers for their vehicles.

NHTSA (The National Highway Traffic Safety Administration) provides rescue procedures for airbag equipped vehicles to consumers and first responders.