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Extended Limited Warranty

   


Frequently Asked Questions

How long am I eligible to purchase extended coverage?

Original owners may purchase extended coverage at any time during the first four years or 50,000 miles, whichever comes first. A surcharge applies for vehicles having accrued more than either 12,000 total miles or 12 months from vehicle's delivery date.1

Who will honor my Extended Limited Warranty?

Your Mercedes-Benz Extended Limited Warranty is honored at all of the more than 300 Authorized Mercedes-Benz Dealerships nationwide. All warranty work will be done using Genuine Mercedes-Benz Parts.

Will I be asked to pay a deductible or file claim forms?

Absolutely not. Unlike many other extended warranty programs, the Mercedes-Benz Extended Limited Warranty will never ask you to file claim forms or pay any additional fees for warranty-covered service, repairs, or parts. It's effortless.

Can I transfer the extended warranty coverage?

If you sell your Mercedes-Benz Extended Limited Warranty-covered Mercedes-Benz vehicle to a private party, its new owner may continue the coverage.2

What if I have other warranty questions

Your Authorized Mercedes-Benz Dealer is trained to answer any questions about the Extended Limited Warranty program. And as a Mercedes-Benz customer, you're never farther than a free phone call away from our Customer Assistance Center (1-800-FOR-MERCEDES).

Vehicle Model and Coverage Suggested Retail Prices3

C-CLASS and SLK-CLASS4
+12 months/up to 100,000 total vehicle-accrued miles $2,150
+24 months/up to 100,000 total vehicle-accrued miles $2,680
+36 months/up to 100,000 total vehicle-accrued miles $3,700
E-CLASS, CLK-CLASS, CLS-CLASS, GL-CLASS, M-CLASS and R-CLASS4
+12 months/up to 100,000 total vehicle-accrued miles $2,500
+24 months/up to 100,000 total vehicle-accrued miles $3,200
+36 months/up to 100,000 total vehicle-accrued miles $4,120
S-CLASS, CL-CLASS, SL-CLASS, G-CLASS, AMG and V-12 MODELS4
+12 months/up to 100,000 total vehicle-accrued miles $3,000
+24 months/up to 100,000 total vehicle-accrued miles $3,575
+36 months/up to 100,000 total vehicle-accrued miles $4,880

Extended Limited Warranty Coverage*

Engine and Drivetrain: Engine, transmission, and rear axle, plus 4MATIC™ all-wheel drive system or 4-wheel drive system.

Traction and Stability Systems: 4-wheel Electronic Traction System (4-ETS),
4-ETS+, Automatic Slip Control (ASR), and ESP® Electronic Stability Program (ESP).

Steering: Coverage includes major steering components.

Suspension: Coverage includes all suspension components and the Adaptive Damping System or Active Body Control.

Brakes: Covers all elements (excluding normal wear of discs and pads), including the standard Antilock Braking System.

Electrical Systems: Covers various electrical systems. Includes all electric motors, gauges, connectors, switches, sensors, regulators, and relays.

Audio and Navigation Systems: Covers in-dash audio and/or navigation head unit, amplifiers, speakers, factory or dealer-installed Mercedes-Benz CD player and/or changer, navigation CD/DVD-ROM drive, satellite radio components, fiber-optic network components, and antenna systems.

Climate Control System: Coverage applies to certain items of the vehicle's climate control system, including the air conditioning and heating assemblies.

Central Locking System: Coverage includes all actuators, switches and linkages, plus remote transmitters (excluding batteries) and receivers.

Convertible Top Systems: Top operation systems and roll-bar mechanisms for the CLK-Class cabriolets and all the SLK-Class and SL-Class models are fully covered.5

Other Components: Additional components covered by the plan include front and rear windshield-wiper linkages, powerseat drive cables, seat-belt assemblies, sunroof cables, window regulators, and the pneumatic door and trunk closing-assist systems. For exact details on Extended Limited Warranty coverage, please consult your local Authorized Mercedes-Benz Dealer.


* See pricing information and notes in the Extended Limited Warranty brochure available from your Mercedes-Benz Dealer. Coverage does not duplicate the Mercedes-Benz New Limited Warranty.

1. Option to purchase coverage after 12 months from the new vehicle delivery date available for Model Year 2005 and newer vehicles. A surcharge will be added to the Suggested Retail Price if purchased after 12 months from the new vehicle delivery date as follows. 13 - 24 months: 10 percent surcharge. 25 - 36 months: 15 percent surcharge. 37 - 48 months: 20 percent surcharge.

2. Restrictions and limitations apply. Extended-warranty products are transferable between the original owner and private purchaser as long as the new vehicle warranty or extended warranty coverage is in effect.

3. Prices exclude any applicable taxes. Actual dealer prices may vary. See your dealer for terms and conditions of Extended Limited Warranty coverage.

4. Excluding AMG and V-12 models.

5. Excludes soft-top material.