Your Mercedes-Benz experience does not end when you drive your Mercedes-Benz out of the showroom. Our Customer Assistance Center is open 24 hours a day, 7 days a week, to assist you. This feature is exclusively for Mercedes-Benz owners and requires the entry of your vehicle's VIN number (which you can find on your vehicle registration and on top of the driver's side dashboard). For your convenience, we have provided 3 ways for you to get the help you need:
- Call us at 1-800-FOR-MERCEDES (1-800-367-6372)
- Contact us by e-mail
- Send us a letter:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, N.J. 07645
