Warranty

When you choose a Certified Pre-Owned (CPO) Mercedes-Benz, you get much more than an extraordinary automobile. You get industry-leading coverage -- which now includes unlimited mileage with all CPO warranties.†

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Warranty FAQs

See the most Frequently Asked Questions.

Do all Certified Pre-Owned Mercedes-Benz warranties really include unlimited miles?

Yes. For vehicles purchased on or after January 15, 2014, we're proud to offer our standard 1-year Limited Warranty as well as our available 1- and 2-year Extended Limited Warranty coverage with unlimited mileage*.

*Applies to Certified Pre-Owned Mercedes-Benz vehicles purchased on or after January 15, 2014. Please see your dealer for full details, limitations, and a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty and optional Extended Limited Warranty.

When does the extended coverage take effect?

Your Mercedes-Benz Certified Pre-Owned Extended Limited Warranty coverage begins the moment the vehicle's new car warranty and subsequent Certified Pre-Owned Limited Warranty coverage ends, with no time overlap among the three warranties.

Who will honor my Extended Limited Warranty?

Rest assured: The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty is honored at any of the more than 300 authorized Mercedes-Benz Dealers nationwide. And warranty work will be done using Genuine Mercedes-Benz Parts.

Will I be asked to pay any sort of deductible?

Absolutely not. Unlike many other pre-owned warranty programs, the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty contract will never ask you to pay any additional fees for warranty-covered service, parts, or labor.

Can I transfer the Extended Limited Warranty coverage?

If you sell your Certified Pre-Owned Mercedes-Benz to a private party, its new owner can continue the Extended Limited Warranty coverage.

What if I have other warranty questions?

Your Mercedes-Benz Representative is trained to answer any Pre-Owned Mercedes-Benz questions, including those about the Extended Limited Warranty program. As a Mercedes-Benz customer, you're never further than a free phone call away from our Customer Assistance Center (1-800-FOR-MERCEDES) with a representative standing by to assist.

Extended Limited Warranty

Additional, affordable coverage that starts when the standard warranty ends.

Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle is covered by the standard MBCPO Limited Warranty -- which now runs for 1 year with unlimited miles, starting when your vehicle's original 4-year/50,000-mile* Mercedes-Benz New Vehicle Limited Warranty expires.

So that you can continue to enjoy unparalleled peace of mind when the CPO Limited Warranty ends, our Mercedes-Benz Certified Pre-Owned Extended Limited Warranty program offers additional coverage for either 1 or 2 years -- now with unlimited miles.

*Whichever comes first. Please see your Mercedes-Benz Dealer for a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty and the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty.

Advanced Electronics

Coverage of most advanced electronic components including COMAND, navigation system, SIRIUS Satellite Radio, Modular Control System (MCS), and CD player.

Steering

Covers most elements of the power steering system. Excludes some hoses.

Suspension

Coverage of most of the vehicle's suspension pieces and the Adaptive Damping System (ADSII), if so equipped.

Brakes

Covers most elements (excluding wear of discs and pads), including the standard Antilock Braking System (ABS).

Electrical Systems

Covers various electrical systems, includes most motors, gauges, connectors, switches, sensors, regulators, and relays.

Climate Control System

Coverage applies to certain items of the vehicle's Tempmatic or automatic climate control system, including the system's air conditioning and heating assemblies.

Central Locking System

Covers various actuators, switches, and linkages, plus remote transmitters (excluding batteries) and receivers for the remote locking system.

Convertible/Retractable Top Systems

The top-actuation systems and roll bar mechanisms are fully covered.

Other Components

Additional covered components include front and rear windshield wiper linkages, power seat drive cables, seat belt assemblies, sunroof cables, window regulators and, if applicable, the pneumatic door and trunk closing assist systems. For exact details on Extended Limited Warranty coverage, please consult with your Mercedes-Benz Certified Pre-Owned Representative.

Towing and Trip Interruption Reimbursement

As with the standard MBCPO Limited Warranty provides free towing to the nearest Mercedes-Benz Dealership in the event of a covered breakdown, as well as MBUSA's Trip Interruption reimbursement program.

Engine & Powertrain

Engine coverage includes most major engine components including control module, intake, and exhaust manifolds, turbocharger, supercharger, and all internally lubricated parts, seats, and gaskets. See the MBCPO Limited Warranty Booklet for complete listings.

Powertrain coverage includes transmission and rear axle. If your MBCPO vehicle is equipped with 4MATIC™ all-wheel drive or any other Mercedes-Benz traction and stability enhancements (ASD, ASR, 4-ETS, ESP), those systems are covered as well.

Transmission

Coverage includes most major transmission components including control module, casing, clutch disc, pressure plate, and all internally lubricated parts, seals, and gaskets. See the MBCPO Limited Warranty Booklet for complete listing.

Rear Axle

Coverage includes most major rear axle components, including bearings and hubs, drive shaft, drive shaft center bearing, axle side shafts, and all internally lubricated parts, seals, and gaskets. See the MBCPO Limited Warranty Booklet for complete listing.

Stability Enhancement

Coverage includes hydraulic unit for ABS and 4-ETS systems, charging pump, pressure reservoir, control module, and vehicle speed sensors.

4MATIC All-Wheel Drive

Coverage includes most major all-wheel drive components including front axle and shaft, center section, bearings, hubs, speed sensors, control module, and all internally lubricated parts, seals, and gaskets. See the MBCPO Limited Warranty Booklet for complete listing.

Mercedes-Benz Pre-Owned Prepaid Maintenance

Mercedes-Benz is the expert when it comes to maintaining your Pre-Owned vehicle.

You're driving one of life's luxuries - a Mercedes-Benz Pre-Owned vehicle. Be sure to talk to your dealership representative about properly caring for your investment with Mercedes-Benz Pre-Owned Prepaid Maintenance. It's the smart, convenient way to ensure your vehicle's required maintenance needs are taken care of the right way.

Mercedes-Benz Prepaid Maintenance covers required maintenance at your vehicles specific maintenance intervals and provides these benefits:

    • 30% savings versus purchasing maintenance as you go*

    • The convenience of having paid in advance

    • Maintenance performed by Mercedes-Benz trained technicians using Genuine Mercedes-Benz Parts

    • Potential increase in resale value

The plan offers 2 or 3 service packages to choose from, includes required services and may be purchased on model year 07 or newer vehicles and up to 80,000 total vehicle accumulated miles. Services must be performed in consecutive order.

Mercedes-Benz also offers flexible payment options. Please contact your dealership for more details.

*Savings may vary by dealer and model. Mercedes-Benz Prepaid Maintenance is available for all models except Maybach, SLR, and SLS.

Limited Warranty

Every vehicle is backed by one of the most comprehensive certified pre-owned warranties available -- now with unlimited mileage.

Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle comes with unparalleled peace of mind. For starters, it´s covered by any remaining portion of the
Mercedes-Benz four-year/50,000 mile* New Vehicle Limited Warranty.

Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months -- now, with unlimited miles. For those MBCPO vehicles that are no longer covered by the New Vehicle Warranty, the MBCPO Limited Warranty takes effect at the time of delivery.

Coverage extends to the engine and powertrain, steering, suspension, brakes (excluding wear of discs and pads), electrical system, climate control system, and more.**

*Whichever comes first.
**Please see your Mercedes-Benz Dealer for a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty