Customer Support
Please note: the information that is available is specifically for the US vehicles/market.
For all other non US vehicle/ market information, please visit our international site at: https://www.mercedes-benz.com/en/
For all other non US vehicle/ market information, please visit our international site at: https://www.mercedes-benz.com/en/
Frequently Asked Questions
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Popular FAQ's
- How can I contact Mercedes-Benz USA?
- How can I obtain the radio code for my vehicle?
- Can I purchase extended warranty from Mercedes-Benz?
- Where do I place my transponder (EZ-Pass, Sun Pass, etc)?
- How do I change or cancel my mbrace service?
- How can I verify if my vehicle is involved in a recall?
- If I sell my Mercedes-Benz Certified Pre-Owned Vehicle, can I transfer the warranty?
- Whom can I contact directly regarding my mbrace account?
- Where can I obtain assistance regarding information on classic Mercedes-Benz vehicles? (Classic Center)
- I have questions about my account with Mercedes-Benz Financial Services?
- Mercedes me account set up and link to your mbrace account
- What mbrace services are available to me?