24/7 Personal Assistance
You are only a phone call away from 24-hour Roadside Assistance, Sign and Drive service (a free jump-start, flat-tire change with your existing spare, or some fuel for an empty tank), Trip Interruption and trip routing, product and technical information, or anything else related to your Mercedes-Benz.
Nationwide Dealer Support
Your Mercedes-Benz Certified Pre-Owned vehicle is supported by more than 300 authorized Mercedes-Benz Dealers nationwide, all of whom honor the standard Mercedes-Benz Certified Pre-Owned Limited Warranty and Extended Limited Warranty.
Trip Interruption Coverage
Part of Mercedes-Benz Roadside Assistance, the Trip Interruption program reimburses** you for expenses up to $300 per day for up to three days in the event of a warranty-covered breakdown occurring more than 100 miles from home and causing an unexpected stay overnight.
**Reimbursement includes actual documented meal, lodging, and substitute transportation expenses incurred while your Mercedes is repaired at an authorized Mercedes-Benz Dealership.
Vehicle Exchange Privilege
Every Mercedes-Benz Certified Pre-Owned vehicle is sold with a seven day/500 mile Exchange Privilege*. If you are not satisfied, return within seven days/500 miles (whichever comes first), and the authorized Mercedes-Benz Dealer will exchange it with another Certified Pre-Owned vehicle of equal or greater value (if the buyer wishes to pay the difference).
*See your Mercedes-Benz Dealer for details.