Travel & Assistance


A world of convenience in the palm of your hand.

When you're away from your car, the mbrace Mobile App helps you stay connected from your iPhone® or Android™ phone. You can send an address from Google Maps™ to your navigation system, find the nearest dealer, learn about your car's features, or connect with our Concierge team, all from one app. (Disclaimer)


Your round-the-clock Concierge with round-the-world connections.

If your Mercedes-Benz can get you there, mbrace can get you in. From a table at that hot new restaurant to tickets to a sought-after show, you've got a Concierge with connections. Traveling out of town? Let us book your flights, hotel and rental car. And that's only the basics. Wherever you are, with virtually any kind of request, our experts aren't just resourceful and helpful, they're ready and waiting.

Virtual Co-pilot

A virtual co-pilot that's a real, live person.

Finding your way in an unfamiliar area can be challenging. But with just a push of a button, you can connect to a helpful mbrace specialist who'll know where you are, and can help you find a local store, a restaurant, or any of millions of destinations. The specialist can download the address right to your car's navigation system, or stay on the line and personally guide you, turn-by-turn, until you arrive. (Disclaimer)

Forecasts, Reports and Alerts

Know what's ahead, and how to get around it.

Even your Mercedes-Benz can't control every condition on the road. But mbrace gives you an edge on traffic and weather, with agent-delivered reports and routing assistance at the touch of a button in your car. Location-based forecasts and alerts keep you advised and allow you to remain focused while driving.