Travel & Assistance


A world of convenience in the palm of your hand.

When you're away from your car, mbrace Concierge helps you stay connected from your iPhone® or Androidâ„¢ phone. You can send an address directly to your navigation system, find the nearest dealer, learn about your car's features, or connect with our Concierge team, all from one app. (Disclaimer)

Personal Assistance

Your "round-the-clock" Concierge with "round-the-world" connections.

If your Mercedes-Benz can get you there, mbrace Concierge can get you inside! From a table at that hot new restaurant to tickets to a sought-after show, you've got a Concierge with connections. Traveling out of town? Let us book your flights, hotel and rental car. And that's only the basics. Wherever you are, with virtually any kind of request, our experts aren't just resourceful, they're helpful, ready and waiting to take your call.

Virtual Co-pilot

A virtual co-pilot that's a real, live person.

Finding your way in an unfamiliar area can be challenging. But with just a push of a button, you can connect to a helpful mbrace specialist who'll know where you are, and can help you find a local store, a restaurant, and hundreds of different local points of interest. Then, the specialist can download the address right to your car's navigation system, or stay on the line and personally guide you, turn-by-turn, until you arrive. (Disclaimer)

Forecasts, Reports & Alerts

Know what's ahead, and how to get around it.

Even your Mercedes-Benz can't control every condition on the road. But mbrace Concierge gives you an edge on traffic and weather, with agent-delivered reports and routing assistance at the touch of a button in your car. Location-based forecasts and alerts keep you advised and allow you to remain focused while driving.