Customer Support
Please note: the information that is available is specifically for the US vehicles/market.
For all other non US vehicle/ market information, please visit our international site at: https://www.mercedes-benz.com/en/
For all other non US vehicle/ market information, please visit our international site at: https://www.mercedes-benz.com/en/
Email Us
Email / Write
Temporarily Unavailable
Office Locations
Main Office
- 1 Mercedes-Benz Dr.
- Sandy Springs, GA, 30328
Customer Assistance Center
- 1 Mercedes-Benz Dr.
- Sandy Springs, GA, 30328
Regional Offices
- Northeast Region
- Morris Corporate Center 3, Bldg. D
- 400 Interpace Parkway
- Parsippany, NJ 07054
- Western Region
- 3860 North Lakewood Blvd
- Long Beach, CA 90808
- Central Region
- 9399 West Higgins Avenue
- Suite 210
- Rosemont, IL 60018
- Southern Region
- 13470 International Parkway
- Jacksonville, Fl 32218
Parts Distribution Centers
- Carol Stream
- 9399 West Higgins Avenue Ste.210
- Rosemont, IL 60018
- Fort Worth
- 15050 Frye Road
- Fort Worth, TX 761558
- Fontana
- 14613 Bar Harbor Road
- Fontana, CA 92336
- Robbinsville
- 100 New Canton Way
- Robbinsville, NJ 08691
- Jacksonville
- 13470 International Parkway
- Jacksonville, FL 32218
Vehicle Preparation Center
- Baltimore VPC
- 2908 Childs Street
- Baltimore, MD 21226
- Carson VPC
- 3860 North Lakewood Blvd
- Long Beach, CA 90808
- Brunswick VPC
- 101 Jointer Creek Road
- Colonels Island
- Brunswick, GA 31523
Learning & Performances
- Jacksonville
- 13470 International Parkway
- Jacksonville, FL 32218
- Itasca
- 295 Spring Lake Drive
- Itasca, IL 601435
- Rancho Cucamonga
- 9571 Pittsburg Avenue
- Rancho Cucamonga, CA 91730
- Montvale
- 3 Mercedes Drive
- Montvale, NJ 07645