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Why work at Mercedes Benz?

For more than a century, Mercedes-Benz has been committed to extraordinary engineering, visionary design and standard-setting innovation. Fulfilling our founder's promise to deliver "the best or nothing" requires the efforts and talents of many exceptional people. And that's why we strive to make our workplace one in which individuals feel challenged, fulfilled and able to reach their full potential. In fact, we´re proud to have been named one of Fortune magazine´s 100 Best Companies to Work For.

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Corporate Opportunities

At Mercedes-Benz USA, we're always looking for talented, energetic and dedicated individuals. Browse available positions for all our locations across the US.

Apply now
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Technician Opportunities

From the dealership service drive to the Mercedes-Benz Classic Center workshop,technicians keep Mercedes-Benz firing on all cylinders. Search open positions here.

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Retail Opportunities

Mercedes-Benz dealership employees do more than build crucial customer relationships -- they act as ambassadors of our brand every day. Look at available positions.

Contact your local dealership
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Let our employees tell you about working here.

Positions at Mercedes-Benz USA run the gamut, but they're always fast paced, intensive, and rewarding.

READ THEIR STORIES
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Why work at Mercedes Benz?

For more than a century, Mercedes-Benz has been committed to extraordinary engineering, visionary design and standard-setting innovation. Fulfilling our founder's promise to deliver "The best or nothing" requires the efforts and talents of many exceptional people. And that's why we strive to make our workplace one in which individuals feel challenged, fulfilled and able to reach their full potential. In fact, we're proud to have been named one of the FORTUNE Magazine "100 Best Companies to Work For®" list for the fifth consecutive year, and the only auto manufacturer to do so.

Organizational Structure

Mercedes-Benz USA comprises eleven different departments, with an average of four core practice areas in each. Learn more about them -- plus MBUSA´s sister companies.

MBUSA

Corporate Communications/Public Relations

This department manages public relations and internal communications to retailers, to foster a positive news-media environment for MBUSA, Mercedes-Benz, smart USA and Sprinter products, and Mercedes-Benz, smart USA and Sprinter retailers, by cultivating relationships with key stakeholders and maintaining a positive media image.

Core areas include:

  • Brand Public Relations
  • Product/Technology Public Relations
  • Corporate Public Relations
  • Corporate Communications

Customer Service

Whenever Mercedes-Benz owners are in need, customer service is there, 24 hours a day/seven days a week, to answer their questions, provide solutions to problems, and offer technical and roadside assistance. Our staff of trained professionals also supports the dealer network, helping them better serve owners' needs.

Core areas include:

  • Customer Assistance Center
  • Parts Assistance Center
  • Technical Assistance Center
  • Parts Distribution Centers 

Distribution & Logistics

Distribution & Logistics ensures the timely delivery of vehicles, parts, and accessories in the U.S. They arrange for transportation from Mercedes-Benz global production plants, manage national inventory, make sure that vehicles are in tiptop shape after their long voyage to the states, and allocate and distribute vehicles, parts, and accessories to Retail Centers.

Core areas include:

  • Vehicle Preparation Centers
  • Volume Planning
  • Supply Chain Management/Inventory Management
  • Import & Domestic Transportation Logistics
  • Retail Distribution

Specialized Technical

Those who work in specialized technical functions are the heartbeat of MBUSA. They implement design modifications, correct any damage done during transport, and provide service assistance to the dealerships. They make sure our vehicles are ready to go to market and keep them running for years to come.

Core areas include:

  • Technical Assistance Center Operations
  • Vehicle Preparation Center
  • Parts Assistance Center
  • Warranty Evaluations
  • Vehicle Test Centers

Engineering

Engineering's primary functions are to ensure all Mercedes-Benz, smart and Sprinter vehicles for sale in the U.S. market meet all applicable regulations, operate as designed, and are able to be serviced by our dealerships. This includes functions such as product testing, developing service manuals, trend analysis on parts replaced under warranty, and product design modifications to specifically tailor vehicles to the U.S. market. Mercedes-Benz endeavors to do everything possible to enhance the safety of our products. That is why Engineering also investigates accidents involving Mercedes-Benz, smart and Sprinter vehicles to find out what can be done to further enhance vehicle design to increase safety.

Core areas include:

  • Product Analysis
  • Service Engineering
  • Emissions Control
  • Technical Writing
  • Warranty Services
  • Test Centers
  • Field Technical Services
  • Customer Satisfaction
  • Quality Engineering Center

Human Resources

MBUSA recognizes that people are what make our star shine. That is why the aim of the Human Resources department is to find, recruit and retain a highly qualified, diverse workforce, while striving to offer benefits and develop a culture that make MBUSA a great place to work!

Core areas include:

  • Employee Development & Organizational Design
  • Compensation & Benefits
  • HR Operations - Talent Acquisition and Associate Relations

Information Technology

Information Technology provides the network infrastructure to support the collaborative processes at MBUSA. They facilitate the work of all other departments, allowing for the quick, efficient, secure, and accurate analysis and exchange of information.

Core areas include:

  • Dealer, Corporate & Customer Systems
  • Vehicle Sales Systems
  • Network/Web Operations
  • Information Management
  • Project Management
  • HRIS

General Counsel

The General Counsel department carries out the legal processes necessary to affect the rights, privileges and obligations of the Company.

Marketing

Marketing actively promotes positive visibility for MBUSA, and strengthens customer relationships and product and brand public perceptions. This is achieved via sporting and lifestyle events, product placement, internet marketing, relationship marketing, and advertising. Marketing also develops and manages MBUSA's current and future product development, and creates and implements targeted marketing strategies for each product as well as for the Mercedes-Benz brand in the U.S.

Core areas include:

  • Product Management
  • Events Marketing
  • Marketing Communications
  • Internet Marketing
  • Relationship Marketing
  • Market Research & Strategy
  • smart Marketing

Sales

The MBUSA sales function primarily supports the dealer network with new and certified pre-owned sales on a national and regional level. Nationally, they develop plans, budgets, programs and policies to support the achievement of national sales objectives. Sales also works closely with the dealer network to translate national programs into tactical programs that can be implemented across a region and on the dealership level. Additionally, the corporate sales group handles fleet sales.

Core areas include:

  • Sales Operations
  • Regional Operations
  • Pre-Owned Operations
  • Retail Development
  • Corporate Fleet Sales
  • Remarketing

Finance

In today's environment, effective management of resources is imperative. The finance department helps MBUSA to be responsible stewards over these resources by controlling costs, managing and mitigating risk, and ensuring that MBUSA is in compliance with legal obligations. By applying standardized best-practice methods, strategies and guidelines, it ensures transparency, comparability, and value creation.

Core areas include:

  • Profit Planning & Financial Reporting
  • Corporate Finance, Controlling & Risk
  • Corporate Treasury
  • Tax Administration
  • Purchasing
  • Payroll

Learning and Performance

MBUSA offers learning and performance resources to staff that enable them to stay on the cusp of technology, refine their existing skills, and develop and grow both professionally and personally.

Core areas include:

  • Corporate training
  • Retail Training

Other Daimler Companies

 
Mercedes-AMG GmbH specializes in high-performance luxury cars.
 
Freightliner is the largest manufacturer of heavy duty trucks in North America.
 
Mercedes-Benz Financial is a full-service automotive finance company which provides exclusive products to dealers and customers.
 
smart is a German manufacturer of microcars.
 
Daimler Truck Financial is a leading provider of financial solutions that offer a wide variety of financing options for commercial vehicle operators.
 
Mitsubishi Fuso is a member of the Daimler Trucks division, the manufacturer of trucks and buses.
 
Orion International is a Canadian bus manufacturer that is part of the group Daimler Buses North America.
 
Thomas Built Buses Inc. is a bus manufacturer that produces school buses,activity buses/MFSAB, and commercial buses.
 
Detroit Diesel is a leading manufacturer of on-highway medium and heavy-duty diesel engines for the commercial truck market.
 
Maybach is a German luxury car manufacturer.
 
Setra is a Neu-Ulm, Germany-based manufacturer of commercial buses and touring coaches.
 
Western Star Trucks designs, manufactures, and distributes heavy-duty custom trucks for long haul and vocational applications.

 

Life at MBUSA

In today's world, a content and diverse workforce is essential for ongoing success. Find out what we do at Mercedes-Benz USA to help ensure we have precisely that.

Diversity and Inclusion

Diversity

MBUSA's Diversity and Inclusion strategy is to align business strategies and platforms with Best Practice Diversity and Inclusion goals and activities which leverage the business potential of the increasingly diverse demographics of MBUSA's customers and workforce.

MBUSA defines "Diversity" in a broad and inclusive manner. MBUSA believes Diversity encompasses understanding and valuing the differences that are exhibited by all that include, but also go beyond ethnicity, race, gender, physical ability, age, sexual orientation, gender identity and/or religion.

Inclusion for MBUSA is the opportunity for all people to equally and fully engage. MBUSA believes an inclusive corporate culture is one in which all people feel comfortable and respected regardless of individual differences and characteristics.

MBUSA engages associates at all levels in internal and external diversity events and activities, which allow for the introduction of fresh perspectives and new ways of thinking. Additionally, it promotes the Brand as an active supporter of key Diversity Organizations through the presence and participation of MBUSA Associates. For the Associates, attendance and participation provides opportunities to represent the Brand, acquire knowledge and interact with members of diversity organizations, many of whom are existing or prospective customers.

MBUSA is committed to recruiting, identifying, developing, retaining and promoting people from all backgrounds, experiences and cultures. Diversity represents more than just immutable physical characteristics; Diversity means different ways of thinking.

Accordingly, we participate in career fairs and recruiting platforms associated with external diversity organizations, which include the Society of Women Engineers, the National Society of Black Engineers and the Association of Latinos in Finance and Accounting.

Organizations we sponsor:

MBUSA supports a variety of national and local Diversity organizations and events through sponsorship and participation in conferences, conventions, awards events and other activities. MBUSA's presence at these events underscores our commitment to support organizations that champion diversity and inclusion. Furthermore, our participation provides opportunities for associates to learn about and engage in diversity and inclusion issues and maintain brand exposure to key diverse demographics.

Some of these organizations include:

  • The Association of Latino Professionals in Finance and Accounting
  • The National Asian Pacific American Bar Association
  • Lambda Legal
  • The National Association of Minority Automobile Dealers
  • The Martin Luther King, Jr. Center for Non-Violent Social Change
  • Women's Automotive Association International
  • Thurgood Marshall College Fund
  • The Rainbow/PUSH Coalition Automotive and Wall Street Projects
  • Society of Women Engineers
  • Asian American Legal Defense and Education Fund
  • Hispanic National Bar Association

Contact:

For more information regarding Diversity and Inclusion at MBUSA, please contact:

Tommy Shi, Diversity and Inclusion Officer
Email: Tommy.Shi@mbusa.com

Karen Lee, Diversity and Inclusion Liaison
Email: Karen.Lee@mbusa.com

 

Work-Life Balance

Work Life Balance We believe that dedication to work shouldn't require major sacrifices in other aspects of life. Learn how we provide a host of benefits meant to help maintain your equilibrium.

Flexible work arrangements: Based on the individual needs of the associates and their department, options for flexible work arrangements are available including:

  • Telecommuting
  • Compressed work week
  • Altered working hours
  • In addition, we have Summer Hours for all associates from Memorial Day through Labor Day. 8:30am-5:00pm Monday through Thursday and 8:30am-2:30pm on Fridays.


On-site Fitness Center: The fitness center includes cardio (treadmills, ellipticals, bikes), weight training equipment, and free weights. The fitness center offers a variety of classes before work, during lunch, and after work. Classes include spinning, yoga, Pilates, and circuit training. It has two full-time trainers on staff plus a massage therapist on Mondays and additional staff that come to teach classes. Reimbursement option is available for employees who prefer to work out elsewhere.

Concierge Service: 24/7 concierge service that can do everything from book a restaurant for dinner to plan your next vacation. Absolutely free to all associates.

Employee Assistance Program (EAP): The Employee Assistance Program consists of "Associate Assistance", "Child Care Assistance", and "Adult Care Assistance". This program is an absolutely free and confidential service available to all our associates as well as their families and can be accessed via a toll-free number or though the web.

Also: Dry cleaning service, car washing service, onsite vendor fairs, credit union, and associate discounts.

Our Culture

Our Culture

Between big product launches, global town halls and the occasional picnic, we work to foster a sense of community in every corner of the company, in every corner of the globe.

  • Product launch parties/special events
  • Promotional events, sporting events, movie events
  • Holiday party and associate picnic
  • Recognition and Rewards
  • Bimonthly employee newsletter: includes news on products, events, employees, and HR topics
  • Product evaluation opportunities
  • Monthly Town Hall Meetings: hosted by the CEO and live broadcast to all remote locations.

A Day in the Life

There's no better endorsement of the quality of a working environment than the testimonials of employees themselves. Here are a few from Mercedes-Benz USA employees across the country.

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Employee Benefits

Simply put, the sustained strength of any company depends on the health and well being of its employees. Take a look at our comprehensive list of benefits.

BenefitsMercedes-Benz recognizes that both employees and their performance are critical to the success of the organization and play a vital role in the achievement of our goals. Accomplishments are recognized and rewarded through a compensation program that is designed to be both flexible and highly competitive.

Here are just some of the benefits and programs that make Mercedes-Benz USA an amazing place to work:

Full Time Benefits:

  • 2 medical plans
  • Dental plan
  • Vision plan
  • 3 company paid life insurance plans and 4 supplemental plans
  • Company paid short term disability with salary continuation
  • Long Term Disability
  • 2 Flexible Spending Accounts (FSA)
  • Company contribution to a Health Savings Account
  • 401k – up to a 6% employer contribution
  • Pension plan
  • Voluntary benefits: Auto/home/pet/critical illness insurance

Time off:

  • 12 company paid holidays
  • 3 floating holidays in December
  • Wedding, moving and birth/adoption of a child day
  • 12-16 vacation days which increase as your length of service increases

Compensation:

  • Performance based merit increases and bonus payments
  • Unused sick time payment for eligible nonexempt associates

Development Programs

At Mercedes-Benz USA we believe in continuous learning -- the kind that helps you grow both personally and professionally throughout your career. Find out more.

MBUSA, LLC firmly believes that simply getting talented people in the door is not enough. Our commitment to development is demonstrated by our own in-house Human Resources Development and Learning & Performance organizations and through the various formal and informal programs that support all levels of associates professionally and personally.

In addition to the variety of tools and resources MBUSA employs, such as:

  • Individual Development Plans along with goals built into the Performance Management process
  • Voluntary, confidential 360 degree feedback surveys
  • Formal Succession Planning
  • Formal and Informal Mentoring and Coaching
  • Tuition Assistance

Our Human Resources Department champions the following programs:

Internship/Co-Operative Education Program: Through target institutions, Juniors and Seniors with above average grades can gain valuable work experience while completing their studies. Intern assignments span from 2 - 6 months and are offered in various business areas (Sales, Marketing, Product Management, Finance, Human Resources, IT, etc.) throughout the company.

Leadership Development Programs: We promote development to associates in all phases of their career with our formal leadership programs. Whether you are an aspiring professionals, new manager, experienced manager and/or strategic thinker, there is potential to participate in the Emerging Leader and Frontline Leader Development Programs as well as the Advance Leadership Development Program for managers and our Leadership Summit for the senior managers. Our Strategic Leadership Forum, also call upon experienced leaders to help create the company´s vision and guide its direction for the future.

You can also take advantage of the extensive training resources offered through our MBUSA Learning and Performance Department which supports associate development in a variety of ways including on-the-job opportunities, facilitated training and education (such as in-house or off-site seminars, workshops, etc.) as well as by encouraging self-directed learning through reading, audio books and by providing the convenience of computer based e-Learning Programs.

Frequently Asked Questions

Have a question about employment at Mercedes-Benz USA? We may have already answered it.

Application

How do I search and apply for a position at MBUSA?
All job openings are posted in the section entitled "Corporate Opportunities" on our career website. You can either run a quick search by keyword and posting date or an advanced job search. The advanced search allows you to filter job openings by location or business area. If you are interested in viewing all job openings, click "search" without entering any search criteria.

Once you open a job description you can apply for the position by clicking "Apply now". You will then be prompted to create a username and password. This is mandatory. If you already have an account, just login with your account details.
Which documents should my application include?
In order to judge your skills and qualifications we would kindly ask you to submit your resume. Ensure the resume includes basic contact details, education information, and job experience.
What are the different steps in the recruiting process?
First you need to apply for a position that fits your qualifications and interests through our applicant tracking system. After it has been reviewed by our Human Resources department, we will forward your resume to the hiring manager. If the hiring manager is interested in getting to know you, either a face-to-face or a telephone interview will be arranged. As soon as a decision is made, we will be in touch with you.
Can I apply for more than one position?
Yes. You just need your username and password to login into the recruiting system.
Is there a way to check the status of my application online?
You can see all jobs you applied for within the last year in our online applicant tracking system. Once you have submitted your application for a position the status shows as "Applied". If you save your application as a draft the status will be "Not-Applied". The status does not, however, give details of your application´s progress in the recruiting process.
How do I update my profile to show additional information?
You can change the information on your profile (address, phone number, email address, etc.) and attach more documents (cover letter or personal references) at anytime. These changes will be updated on all jobs to which you applied. Other information (education, work experience, resume) is part of the application that is submitted to HR and cannot be changed once it has been submitted.
How can I recommend a position to a friend?
In order to recommend a job opening to a friend, please click the button "Email to Friend" located on the top of each job description. You will need to enter your friend´s email address and your name. He/She will receive an email with brief information about the job and a link to view and apply for the job.
How often are the positions on the career page updated?
Our career website is updated every day.
I no longer want to be considered for a position. Is it possible to withdraw from a position to which I've already applied?
Unfortunately, there is no way to delete your application in the system.

Internships

In which business areas does MBUSA offer internships?
MBUSA offers internships in various departments (e.g. After-Sales, Marketing, Finance, IT, HR) based on the needs of the departments, managers and supervisors.

Internships are offered at all MBUSA facilities including our corporate offices located in Montvale, New Jersey and our regional offices throughout the United States.
What are the requirements for doing an internship at MBUSA?
The specific requirements are mentioned in the job postings and are different from position to position. For details please consult the particular job description.

In general we´re looking for students who are enrolled in a university or college. Furthermore, proficiency in the MS Office Suite is required.

Domestic interns should have at least a GPA of 3.0 and be available to work 20 hours per week or more. International interns should be available for at least three months, but a six month time commitment is preferred.
How do I apply for an internship?
All open internship positions are posted on our career website www.mbusa.jobs.
What does the recruiting process look like?
The recruiting process is the same for internships as for regular positions. Please see question 3.

We advise international students to apply at least three months prior to the start date of the internship due to the visa process.
Are internships at MBUSA paid?
Yes, internships at MBUSA are paid for both domestic and international interns.

* From FORTUNE® Magazine, February 3, 2014 © 2014 Time Inc. FORTUNE and "100 Best Companies to Work For®" are registered trademarks of Time Inc. and are used under License. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of, Mercedes-Benz USA.