Skip Navigation
Logo
Search
  • QUICK LINKS

    • Mercedes Electric
    • Build Your Own
    • Special Offers
    • New Inventory
    • Mercedes Owners
    • Certified Pre-Owned
  • Vehicles
  • Electric
  • Shopping
  • Owners
  • My Account
  • Find a Dealer
  • Search
Find a Dealer

Vehicles

  • All Vehicles
  • Compare Vehicles
  • Special Offers
  • Certified Pre-Owned Program
  • Future Vehicles
  • Features & Education

  • Plug-In Hybrid Vehicles (PHEV)
  • AMG Electric Architecture (AMG.EA)
  • Brands

  • Mercedes-AMG
  • Mercedes Electric
  • Mercedes-Maybach
  • Mercedes-Benz Vans
Electric
  • DISCOVER ELECTRIC

  • Mercedes-Benz Electric
  • Explore the Lineup
  • Charging Your Vehicle
  • Electric FAQs
  • EV Charging Tools
  • Shop Electric

  • New Inventory
  • Certified Pre-Owned
  • All-Electric Special Offers
  • Build Your Own

Charge up in Luxury

Mercedes-Benz High-Power Charging Network, a premium experience for effortless public charging and preferential access for Mercedes-Benz drivers across North America.

Learn More About Charging
Shopping
  • INVENTORY

  • New Vehicles
  • Certified Pre-Owned Vehicles
  • Pre-Owned Vehicles
  • Special Offers
  • Start Purchase Online
  • TOOLS

  • Build Your Own
  • Shopping Assist
  • Compare Vehicles
  • Request a Quote
  • Finance

  • Financial Services
  • Apply for Financing
  • Trade-in Value

Shopping Assist by Mercedes-Benz

Answer a few quick questions and your selected dealer will find the perfect match for you.

Find Your Dream Mercedes-Benz
Owners
  • Service & Manuals

  • Owners Support
  • Maintenance Support
  • Owners Manuals
  • Service & Warranty Manuals
  • Schedule Service
  • Updating your Vehicle

  • Accessories
  • Recall Information
  • Vehicle Information
  • Bluetec Update
  • OWNERSHIP ON-THE-Go

  • Mercedes-Benz App
  • Mercedes-Benz Store
  • Mercedes-Benz Finance App
My Account

Log In or Register

Even if you don’t own a Mercedes-Benz, you can register for an account to save builds, track inventory, set alerts and more.

  • Explore Account Details

  • View Account
  • Saved Vehicles
  • Deals In Progress

Mercedes-Benz App

The Mercedes-Benz app is the ultimate resource, putting control of your vehicle in the palm of your hand.

Learn More
Search
  • QUICK LINKS

    • Mercedes Electric
    • Build Your Own
    • Special Offers
    • New Inventory
    • Mercedes Owners
    • Certified Pre-Owned

First Class Key Protection

Lock in peace of mind.

Your Mercedes-Benz key has important technology and features that make it costly to replace. First Class Key Protection provides security and peace of mind in the event that your keys are lost, damaged, or stolen.

If provided through a motor club membership agreement, the Provider offering the First Class Key Protection product is SafeRide Motor Club, Inc. If provided through a service contract agreement, the Administrator/Obligor offering the First Class Key Protection product is Safe-Guard Products International, LLC, except in Florida where the Administrator/Obligor is Safe-Guard Warranty Corporation, in Oklahoma where the Obligor is Safe-Guard Warranty Corporation, and in Washington where the Obligor is National Product Care Company.

Unlock the advantages.

Here’s what First Class Key Protection has to offer:

  • Covers the cost to replace the key and remote up to $800 per occurrence

  • Up to $75 towards taxi, rental vehicle and/or public transportation services

  • Towing assistance to the nearest registered service facility, or other facility of your choice, up to $100 per occurrence

  • In the event the covered vehicle key/remote are damaged and will not work or are locked in your covered vehicle, vehicle lockout assistance is available 24-hours a day, 365 days a year, up to $100 per occurrence

  • 24-hour home lock-out assistance includesDisclaimer[5]
    - Locksmith reimbursement up to $100 per occurrence 
    - House key replacement of up to three (3) house keys for the term of your agreement, for up to $75 per replacement key

  • Replacement benefit for additional non-programmable keys on your key ring for up to $250 per occurrenceDisclaimer[5]

  • Emergency message relay for up to three (3) emergency contactsDisclaimer[5]

  • Retrieval and reward system that motivates anyone who finds your keys to return themDisclaimer[5]

  • Transferable from consumer to consumer in a private vehicle sale, or in a lease agreement transfer and assumption, for a $40 transfer feeDisclaimer[6]

  • Available on New, Certified Pre-Owned, and Pre-Owned Mercedes-Benz vehicles and vans

     

  • Comprehensive coverage:
  • No mileage limitations

  • No deductible

  • Prior claim authorization required

  •  

Coverage exclusions may applyDisclaimer[7]:

  • Replacement keys, if you did not receive two (2) master keys at the time of sale or lease of the vehicle
  • Replacement keys, if your keys are covered by the manufacturer’s, repairer’s, or supplier’s warranty or recall
  • Any replacement key made without prior authorization 
  • Any Key Protection claim for a vehicle other than the covered vehicle

Ready to get started?

Talk with your Mercedes-Benz dealer about First Class Key Protection and our other vehicle protection and warranty products.

Contact a Dealer

If the First Class Key Protection product is provided through a service contract agreement, the Administrator/Obligor of the First Class Key Protection product is Safe-Guard Products International, LLC, Two Concourse Parkway, Suite 500, Atlanta, GA 30328, except in Florida where the Administrator/ Obligor is Safe-Guard Warranty Corporation, Two Concourse Parkway, Suite 500, Atlanta, GA 30328, Florida License Number 60126, in Oklahoma where the Obligor is Safe-Guard Warranty Corporation, and in Washington where the Obligor is National Product Care Company, 175 W. Jackson Blvd, Chicago IL 60604. If the First Class Key Protection product is provided through a motor club membership agreement, the Provider of the First Class Key Protection product is SafeRide Motor Club, Inc., 13901 Midway Road, Suite 102-429, Dallas, TX 75244-4388.

The First Class Key Protection product is provided through either a service contract agreement or a motor club membership agreement.

The scope of coverage and all transactions related to the optional First Class Key Protection product are governed solely by the provisions of the applicable product agreement. This webpage provides general information about the optional First Class Key Protection product and should not be solely relied upon when purchasing coverage. Please refer to your product agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Coverage may vary by state. This product may not be available in all states or for all vehicle models. This product is available at the time of vehicle sale or lease only. Please see your Mercedes-Benz dealer for more information. This is an optional product that is not insurance and is marketed through Mercedes-Benz Financial Services. MBFS NMLS #2546. 

81-001-2303 1/24

Stay connected to all things Mercedes-Benz

Receive the latest news, special offers and exclusives.

  • Instagram
  • Facebook
  • Twitter
  • Youtube
  • SUVs
  • Sedans & Wagons
  • Coupes
  • Convertibles & Roadsters
  • Electric Vehicles
  • All Vehicles
  • Future Vehicles
  • Certified Pre-Owned
  • Fleet Programs
  • Employer & Member Programs
  • Build
  • Compare Vehicles
  • Find a Dealer
  • View Inventory
  • Shopping Assist
  • Special Offers
  • Financial Services
  • Request a Quote
  • Schedule a Test Drive
  • Apply for Financing
  • Trade-In Value
  • Brochures
  • Mercedes-Benz Electric
  • Explore the EV Lineup
  • Charging Your Mercedes-Benz EV
  • Electric FAQs
  • EV Charging Tools
  • All-Electric Special Offers
  • DRIVE PILOT
  • Owners Support
  • Maintenance Support
  • Owners Manuals
  • Service & Warranty Manuals
  • Schedule Service
  • Accessories
  • Recall Information
  • Vehicle Information
  • Bluetec Update
  • Mercedes-Benz App
  • Mercedes-Benz Store
  • Mercedes-Benz Finance App
  • About Us
  • Our Impact
  • Behind the Star
  • MANUFAKTUR
  • Events & Partnerships
  • For Enthusiasts
  • Careers
  • Contact Us

Other Mercedes-Benz Sites

  • Mercedes-Benz Vans
  • AMG
  • Mercedes-Benz Financial Services
  • alt text
  • ©2025 Mercedes-Benz USA, LLC
  • Site Map
  • Privacy & Legal Notices
  • California Legal Notice
  • Do Not Share or Sell My Personal Information
  • Disconnect Remote Access
  • Interest-Based Ads
  • Accessibility