From popular topics to specific vehicle-related questions, our resources and representatives are here to help.
To find out whether your vehicle is involved in a recall Simply enter your 17-digit Vehicle Identification Number (VIN) on the recall information page - https://www.mbusa.com/en/recall
This will provide the most complete and up-to-date information on current or previous recalls.
Contact your Local Authorized dealership to schedule a repair.
Get to know the features and capabilities of your Mercedes-Benz with our "How-To" videos.
To obtain radio code for 1990 -2002 vehicles you can:
You can visit your local authorized Mercedes-Benz dealer.
Contact our Customer Assistance Center at 1-800-FOR-MERCEDES (1-800-367-6372) with your Vehicle Identification Number (VIN)
Any issues with Code provided will need to be checked by Dealership Service department.
Note: For vehicles older than MY1990 please check with local dealership for other options, as these codes may no longer be available.
Note: 2003 and newer vehicles do not use radio code
Find a Dealer https://www.mbusa.com/en/dealers/searchLocation-ChIJOwg_06VPwokRYv534QaPC8g/searchByType-place/filter-mbdealer
Service & Maintenance
Whether leasing or financing, you will enjoy first class protection for your Mercedes-Benz with our collection of vehicle maintenance products. Information on Warranty & Maintenance Coverage plans can be found here:
Mercedes-Benz USA only recommends using the octane rating listed in the Operator's Manual and fuel filler flap (minimum rating of 91 octane)..
Your Mercedes-Benz is made up of thousands of parts, all working in unison to deliver quality performance, comfort and safety. See how to properly maintain it at every leg of the journey, and keep it running like new for years to come.
Information on recommended tires including pricing and availability can be found here: