First Class Key Protection

First Class Key Protection

Here's what First Class Key Protection has to offer[3]:

  • Covers the cost to replace the key and remote up to $800 per occurrence
  • Up to $75 towards taxi, rental vehicle and/or public transportation services
  • In the event the covered vehicle key/remote are damaged and will not work or are locked in your covered vehicle, Emergency Key Assistance is available 24-hours a day, 365 days a year, up to $100 per occurrence
  • 24-hour home lock-out assistance includes locksmith reimbursement up to $100 per occurrence, and house key replacement of up to 3 house keys for the term of your Agreement, for up to $75 per replacement key (Coverage not available in California)
  • Replacement benefit for additional non-programmable keys on your key ring for up to $250 per occurrence (Coverage not available in California)
  • Transferable from consumer to consumer in a private vehicle sale, or in a lease agreement transfer and assumption, for a $40 transfer fee
  • Available on New, Certified Pre-Owned, and Pre-Owned Mercedes-Benz vehicles
Comprehensive coverage:
  • No mileage limitations
  • No deductible
  • Prior claim authorization required
Coverage exclusions may apply[4]:
  • Replacement keys, if you did not receive two (2) master keys at the time of sale or lease of the vehicle
  • Replacement keys, if your keys are covered by the manufacturer's, repairer's, or supplier's warranty or recall
  • Any replacement key made without prior authorization
  • Any Key Protection claim for a vehicle other than the covered vehicle

Contact Mercedes-Benz Financial Services

Monday - Friday 9 a.m. - 9 p.m. EST

Saturday 9 a.m. - 9 p.m. EST

Phone: 800.654.6222

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