Skip Navigation
Logo
Search
  • QUICK LINKS

    • Mercedes Electric
    • Build Your Own
    • Special Offers
    • New Inventory
    • Mercedes Owners
    • Certified Pre-Owned
  • Vehicles
  • Electric
  • Shopping
  • Owners
  • My Account
  • Find a Dealer
  • Search
Find a Dealer

Vehicles

  • All Vehicles
  • Compare Vehicles
  • Special Offers
  • Certified Pre-Owned Program
  • Future Vehicles
  • Brands

  • Vans
  • Mercedes-AMG
  • Mercedes Electric
  • Mercedes-Maybach
Electric
  • DISCOVER ELECTRIC

  • Mercedes-Benz Electric
  • Explore the Lineup
  • Charging Your Vehicle
  • Electric FAQs
  • EV Charging Tools
  • Shop Electric

  • New Inventory
  • Certified Pre-Owned
  • All-Electric Special Offers
  • Build Your Own

Charge up in Luxury

Mercedes-Benz High-Power Charging Network, a premium experience for effortless public charging and preferential access for Mercedes-Benz drivers across North America.

Learn More About Charging
Shopping
  • INVENTORY

  • New Vehicles
  • Certified Pre-Owned Vehicles
  • Pre-Owned Vehicles
  • Special Offers
  • Build Your Deal
  • TOOLS

  • Build Your Own
  • Shopping Assist
  • Compare Vehicles
  • Estimate Payment
  • Request a Quote
  • Finance

  • Financial Services
  • Apply for Financing
  • Trade-in Value

Shopping Assist by Mercedes-Benz

Answer a few quick questions and your selected dealer will find the perfect match for you.

Find Your Dream Mercedes-Benz
Owners
  • Service & Manuals

  • Owners Support
  • Maintenance Support
  • Owners Manuals
  • Service & Warranty Manuals
  • Schedule Service
  • Updating your Vehicle

  • Accessories
  • Recall Information
  • Vehicle Information
  • Bluetec Update
  • OWNERSHIP ON-THE-Go

  • Mercedes-Benz App
  • Mercedes-Benz Store
  • Mercedes-Benz Finance App
My Account

Log In or Register

Even if you don’t own a Mercedes-Benz, you can register for an account to save builds, track inventory, set alerts and more.

  • Explore Account Details

  • View Account
  • Saved Vehicles
  • Deals In Progress

Mercedes-Benz App

The Mercedes-Benz app is the ultimate resource, putting control of your vehicle in the palm of your hand.

Learn More
Search
  • QUICK LINKS

    • Mercedes Electric
    • Build Your Own
    • Special Offers
    • New Inventory
    • Mercedes Owners
    • Certified Pre-Owned
  • Financial Services
  • Lease or Finance
  • Products
  • First Class Finish
  • Frequently Asked Questions
  • Products

First Class Key Protection

First Class Key Protection

Here's what First Class Key Protection has to offerDisclaimer[5]:

  • Covers the cost to replace the key and remote up to $800 per occurrence
  • Up to $75 towards taxi, rental vehicle and/or public transportation services
  • Towing Assistance to the nearest registered service facility of your choice up to $100 per occurrence  
  • In the event the covered vehicle key/remote are damaged and will not work or are locked in your covered vehicle, vehicle lockout assistance is available 24-hours a day, 365 days a year, up to $100 per occurrence
  • 24-hour home lock-out assistance includes[2] locksmith reimbursement up to $100 per occurrence, and house key replacement of up to three (3) house keys for the term of your agreement, for up to $75 per replacement key (Coverage not available in California)
  • Replacement benefit for additional non-programmable keys on your key ring for up to $250 per occurrence[2] (Coverage not available in California)
  • Emergency message relay for up to three (3) emergency contracts[2] (Coverage not available in California)
  • Retrieval and reward system that motivates anyone who finds your keys to return them[2] (Coverage not available in California)
  • Transferable from consumer to consumer in a private vehicle sale, or in a lease agreement transfer and assumption, for a $40 transfer fee
  • Available on New, Certified Pre-Owned, and Pre-Owned Mercedes-Benz vehicles
Comprehensive coverage:
  • No mileage limitations
  • No deductible
  • Prior claim authorization required
Coverage exclusions may applyDisclaimer[6]:
  • Replacement keys, if you did not receive two (2) master keys at the time of sale or lease of the vehicle
  • Replacement keys, if your keys are covered by the manufacturer's, repairer's, or supplier's warranty or recall
  • Any replacement key made without prior authorization
  • Any Key Protection claim for a vehicle other than the covered vehicle

Contact Mercedes-Benz Financial Services

Monday - Friday 9 a.m. - 9 p.m. EST

Saturday 9 a.m. - 9 p.m. EST

Phone: 800.654.6222

More Contact Options

Stay connected to all things Mercedes-Benz

Receive the latest news, special offers and exclusives.

  • Instagram
  • Facebook
  • Twitter
  • Youtube
  • SUVs
  • Sedans & Wagons
  • Coupes
  • Convertibles & Roadsters
  • Electric Vehicles
  • All Vehicles
  • Future Vehicles
  • Certified Pre-Owned
  • Fleet Programs
  • Employer & Member Programs
  • Build
  • Compare Vehicles
  • Find a Dealer
  • View Inventory
  • Shopping Assist
  • Special Offers
  • Financial Services
  • Estimate a Payment
  • Request a Quote
  • Schedule a Test Drive
  • Apply for Financing
  • Trade-In Value
  • Brochures
  • Mercedes-Benz Electric
  • Explore the EV Lineup
  • Charging Your Mercedes- Benz EV
  • Electric FAQs
  • EV Charging Tools
  • All-Electric Special Offers
  • DRIVE PILOT
  • Owners Support
  • Maintenance Support
  • Owners Manuals
  • Service & Warranty Manuals
  • Schedule Service
  • Accessories
  • Recall Information
  • Vehicle Information
  • Bluetec Update
  • Mercedes-Benz App
  • Mercedes-Benz Store
  • Mercedes-Benz Finance App
  • About Us
  • Our Impact
  • Behind the Star
  • MANUFAKTUR
  • Events & Partnerships
  • For Enthusiasts
  • Careers
  • Contact Us

Other Mercedes-Benz Sites

  • Mercedes-Benz Vans
  • AMG
  • Mercedes-Benz Financial Services
  • alt text
  • ©2025 Mercedes-Benz USA, LLC
  • Site Map
  • Privacy & Legal Notices
  • Do Not Share or Sell My Personal Information
  • Interest-Based Ads
  • Accessibility