To contact Roadside Assistance by phone, call 1-800-367-6372. You will be asked for the following information:

• Your name
• Vehicle Identification Number (VIN)
• Year, model and color of vehicle
• Phone number
• Location of the disabled vehicle
• Description of the problem
  

If you have the Mercedes-Benz app, follow these instructions to contact Roadside Assistance:

1. Open the app on your phone
2. Make sure the correct vehicle is in session
3. Tap the “Roadside Assistance” button on your home screen or in the assist section