Charging on the Go

For seamless payment, Plug & Charge is available at all Electrify America, IONNA and Mercedes-Benz DC Fast Charging stations. Simply plug in your vehicle, and the charging station will process payment automatically and charging will begin momentarily. Make sure Plug & Charge is activated within the Mercedes-Benz app (formerly Mercedes me connect).

Note: Model year 2022 and 2023 EQB and GLE 450e are not compatible with Plug & Charge. Instead, use the Mercedes-Benz app or MBUX center display to start a session at Electrify America chargers.

Some charging networks, like ChargePoint and EVgo, accept RFID payment cards. Here, the Mercedes me Charge Card offers a simple way to activate and pay for a charging session — with just a tap. Activate your Mercedes me Charge Card when activating your Mercedes me Charge service.

Mercedes-Benz app offers convenient payment across all charging networks. Here’s how to initiate a charge:

• Plug the charging cable into the socket of your vehicle until it “clicks”.
• Open the app and select your vehicle.
• Tap the map icon on the lower right corner to display nearby chargers.
• From the results list, choose the charging station where you are parked.
• Confirm the charger ID on the app matches the charger ID where you are parked.
• Select the “Charge” button to authenticate and initiate the charging session.

Note: Some chargers may require you to first authenticate a session to unlock the charger from the station.

Access chargers through the Mercedes-Benz User Experience (MBUX) system. Here’s how:


• Search for nearby charging stations using MBUX navigation and select your desired station.
• Swipe up to display the charging station details.
• Use the arrows to select the charger where you want to charge.
• Ensure the charger ID onscreen matches the charger ID where you are parked (for stations with multiple connectors, select the connector that aligns closest to your parking space).
• After selecting your connector, start the charging session and confirm.
• Then, exit your vehicle to plug the charging cable into the charging socket until it “clicks”.

Note: The charging cable should be connected to the vehicle within 45 seconds.