Charging on the Go

At ChargePoint and EVGo stations, your RFID card is the preferred method of payment authentication. Scan your card, and the charger will authenticate using your Mercedes me Charge account to begin the charging session. This authentication method requires registering your RFID card during Mercedes me Charge registration.

If you have not registered your RFID card yet, you can do so in the Mercedes me Charge Portal.

The easiest and most straightforward method of charging. All Electrify America DCFC stations use Plug & Charge to start a charging session. Simply plug in your vehicle, and the charging station will complete a “digital handshake” to process payment authentication and start charging. Plug & Charge requires successful activation of Mercedes me Charge.

The EQB does not have Plug & Charge functionality. Please utilize the Mercedes me connect app (preferred) or MBUX center display to start a charging session at Electrify America chargers for the EQB.

Note: Plug & Charge is a secure authentication method defined under ISO 15118, the international standard for charging electric cars.

The Mercedes me connect app also supports convenient authentication across all charging networks. Because the EQB does not support Plug & Charge, this is the preferred method for EQB drivers at Electrify America stations.

First, plug the charging cable into the socket of your vehicle until you hear a mechanical click (some charging points may require authentication first to unlock the handle).

To start the charging session, open the map section within the app (bottom right ‘navigation’ icon) and select the charging stations icon to display stations. Choose the charging station you are parked at from the result list under the map. Compare the charger IDs on the app screen with the ID outside at the charger that is plugged into the vehicle. Then select the “Charge” button to authenticate and initiate the charging session.

The MBUX center display can also be used to initiate a charging session. Using the navigation, select your preferred charging station and scroll down to the image of a charging post. To ensure you are parked at the right station, look at the charger IDs on the screen and reference the ID outside at the charger where you are parked. Then choose the plug and select “yes” when the system asks if you want to charge at the selected charging station. Quickly plug the charging cable into the socket of your vehicle until you hear a mechanical click. Please be aware that the charging cable should be connected to the vehicle within 45 seconds.

Using the center display to initiate charging sessions is supported by all charging networks.

The EQB center display also offers all MBUX features but operates on a different software version than the EQS and other Mercedes-EQ model lines.

To initiate a charging session, first select your preferred charging station in the navigation system and select “Start charging session.” To ensure you are parked at the right station, look at the charger IDs on the screen and reference the ID outside at the charger where you are parked. Select the icon (e.g. CCS 150 kW) under the charger ID.

Once you receive the confirmation that the charging session was started, turn off the vehicle to unlock the charging flap and quickly plug the charging cable into the socket of your vehicle until you hear a mechanical click. Please be aware that the charging cable should be connected to the vehicle within 45 seconds.

Using the center display to initiate charging sessions is supported by all charging networks.