Getting Started with Mercedes me Charge
Mercedes me Charge is an essential part of the Mercedes-EQ charging ecosystem. This service integrates multiple charging point operators (CPOs) into a single network, including ChargePoint, Electrify America and EVgo. With access to over 60,000 public charging points nationwide, Mercedes me Charge is one of the largest integrated charging networks in the U.S.
Register your Mercedes-EQ
To enjoy all the charging benefits of your new Mercedes-EQ, you'll need to activate Mercedes me Charge service within the Mercedes me connect app. First, please ensure you have registered your Mercedes-EQ vehicle into your Mercedes me connect app. If you’re set up, you should see your vehicle on your home screen.
Your dealer should have done a full registration for you, but if you still need to activate Mercedes me Charge, you will see a tile on the home screen.
Mercedes me connect is available on iOS and Android.
Activate Mercedes me Charge
If you see the tile on the bottom of your home screen, click “Activate Mercedes me Charge” and proceed with registration by clicking “Mercedes me Charge charging contract.” Next, a prompt will appear asking you to register with ChargePoint and enter your payment information so you can seamlessly pay for charging at any of the 60,000+ charging points nationwide.
Our partner ChargePoint provides the integration of charging points across our network, including their own chargers, as well as those of Electrify America and EVgo.
Enter your RFID Card number
You’ll be asked to enter your RFID card number during registration. Your keychain-sized RFID card can be found in your welcome kit, stored with the rest of your accessory books and owner's manual. Registration of your RFID card is recommended but not required.
Once Mercedes me Charge is activated, you can add your RFID card at any time. Please call our premier support line located at the bottom of this page for help.